SYSTEM INTEGRATION · DUBAI
Dynamics 365 integration
for UAE businesses.
Cold Banana connects websites with Microsoft Dynamics 365 for organisations in Dubai, Abu Dhabi and the wider UAE. Customers, enquiries and orders can move without a second spreadsheet.
HOW WE HELP
Join the website to the record Dynamics already holds.
Dynamics 365 often holds the customer and the operational record. The website should use that record, not invent another one. We start by naming which Dynamics app owns the customer, the product and the order.
A typical first phase is the enquiry or the order status a customer expects to see. Broader finance and stock sync waits until that path is trusted.
We agree the direction of each fact. Some records are created on the website and written to Dynamics. Others are owned in Dynamics and only displayed.
This page describes consulting and integration from our Dubai office. It is not a Microsoft partner badge.
THE WORK
A clear sequence.
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01
Find the owner
Confirm which Dynamics app holds the customer, product and order.
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02
Limit the first exchange
Choose the one journey that removes the most retyping.
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03
Test with real records
Use a sample customer and order your team recognises.
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04
Agree the exception
Write down what happens when Dynamics rejects a record.
Questions we hear
Yes. We identify the Dynamics app that owns each record, then connect the website journey that needs it, such as an enquiry or an order.
No. The first phase is the exchange your team will notice. Further modules can follow once that exchange is stable.
Yes. That is the usual pattern. The website reads and writes only the fields in the agreed map.
LET’S TALK
