A smoother journey, before the journey.

For a ferry operator, the digital experience is part of the journey. Condor needed a website that helped passengers find information and book with confidence, supported by a technical partner who could keep improving the experience.

We redesigned the website and continued with Umbraco support and additional development. This included an intuitive reservation booking system, bringing app content into line with the website, and using A/B testing to inform improvements. We also worked on website performance and SEO.

The partnership connected the website, booking experience and ongoing support. Further work, including voucher forms for affected bookings during the pandemic, helped the platform respond to changing passenger needs.